Company Questions !
Who is ganpatiglobal.com?
ganpatiglobal.com Is one of leading online
supplier of Diamond, diamond beads & diamond jewellery from India.
ganpatiglobal.com is owned by Ganpati jewels,
having it’s registered office at jaipur 302004
India.
Why should I buy diamond jewelry and/or pave
diamond beads
from ganpatiglobal.com ?
Management of Ganpatiglobal.com has vast experience
in Diamond & jewellery industry since generation. All
merchandise we offer come directly from our
state-of-art manufacturing facilities crafted by
skilled artisans. So you get greatest selection of
Diamond & jewellery direct from
source .
How do
I know I'm getting the best price ?
When you buy from ganpatiglobal.com
you buy directly from source at source prices . By
elimination of traditional distribution channel you
receive big saving on your purchase.
Security and Safety Questions
Is it safe to buy diamond & jewellery over the Internet?
ganpatiglobal.com uses state-of-the-art Secure
Socket Layer (SSL) data
encryption
technology to protect against loss, misuse, or
alteration of your information. So
there is no risk in dealing on Web if buyer & seller
both are honest.
Is it safe to send diamond & diamond jewellery by mail ?
we ship our Merchandise by carriers like EMS , FEDEX,
or UPS the incidence of loss is generally no greater than
with any other item you might ship. Additionally, all
shipments are sent fully insured. Click here for
complete
shipping information.
Ordering,
Shipping, and Return Questions
What are my payment option ?
you may pay for
your order with an American Express, Visa, MasterCard,
, PayPal as well as by bank wire transfer .
Orders may be made via our web site .
Click here
for more detailed payment information.
Does you charge sales tax?
No
we don’t charge any tax on orders from outside of
india.
Does you charge any custom or other duty ?
No we don’t charge any custom duty , custom or any
other duty chargeable at importing port will be
responsibility of buyer.
What
are my shipping options?
We
are happy to provide free shipping on all orders, subject to consignment weight.
We ships worldwide with Registered Air Mail & EMS. (
Express Mail Service) both are provided by Indian postal service
department. Delivery time is 7-15 business days from
the time your package leaves our warehouse. All
packages are fully insured. we don’t ship to P.O.
boxes,
or FPO/APO.
What is your refund policy ?
We
offers a 30-day Money Back Guarantee on all
purchases from us .
Refunds do not include shipping charges ,For more detailed information,
click here.
What minimum order I can place on
?
We
are sorry that we only accept orders amounting us$ 250
or more. Minimum order quantity is mentioned with
details of every items.
How
long does it take to process my order
We
generally dispatch within 5-6
business days. Special and Custom orders take longer
to process. Back order items may also take more time.
Please contact our Customer Service at info@ganpatiglobal.com
for shipping details when you place your
order.
How do
I check the status of my order ?
To check the status of your
order, please send an e-mail with mention of your
order number to our Customer Service department at
info@ganpatiglobal.com
. Or refer to your order
confirmation email.
How
do I track my order after it's been shipped?
By logging on to
www.indiapost.gov.in/
You can track your shipments. We inform you tracking
number of shipment after it’s been shipped.
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